Return Policy
Return Policy
Thank you for shopping at GTVPRODUCTS.COM. We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
Eligibility for Returns:
- You may return a product within 10 days of receiving it if it is faulty or broken.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Contact Us for Returns:
- To initiate a return, please contact us at gtvproducts@hotmail.com within 10 days of receiving your product. Please provide your order number, a brief description of the issue, clear photos of the faulty or broken product, and your mobile number.
Replacement Process:
- Once your return request is received and approved, we will provide instructions for returning the item.
- After we receive the returned item and inspect it, we will notify you of the status of your replacement.
- If the replacement is approved, we will send you a new product as a replacement for the faulty or broken item.
Non-Returnable Items:
- We do not accept returns for items that are not faulty or broken.
- We do not accept returns after 10 days of receiving the product.
Contact Us: If you have any questions about our return policy, please contact us at gtvproducts@hotmail.com
Note: Please note that the return policy applies only to purchases made directly through GTVPRODUCTS.COM. If you purchased our products through a third-party retailer, please contact them directly for their return policy and procedures.
This return policy outlines the process for returning faulty or broken items within 10 days of receiving them. Customers are required to contact GTVPRODUCTS.COM via email with proof of the issue, order details, and contact information for further assistance.