Terms and Conditions

Terms and Conditions

1. Introduction: Welcome to GTVPRODUCTS.COM! These terms and conditions govern your use of our Shopify store and the purchase of products from us. By accessing or using our website, you agree to comply with these terms and conditions.

2. Definitions:

  • "We," "us," "our," and "GTVPRODUCTS.COM" refer to the owner(s) of the Shopify store.
  • "You" and "your" refer to the user or customer accessing our website.
  • "Products" refer to the goods available for purchase on our Shopify store.

3. Ordering and Payments:

  • By placing an order on our website, you are offering to purchase a product, subject to availability and these terms and conditions.
  • All prices listed on our website are in AED, inclusive of VAT.
  • We accept payments through CASH ON DELIVERY. Payment must be made in full at the door.
  • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspicion of fraudulent activity.

4. Shipping and Delivery:

  • We offer shipping within UAE and other selected regions. Delivery times may vary depending on the destination.
  • Shipping costs will be calculated at checkout and added to your order total.
  • We are not responsible for any delays or damages that occur during transit. However, we will assist you in resolving any issues with the shipping carrier to the best of our ability.

5. Returns and Refunds:

  • We accept returns and offer refunds or exchanges within [number] days of the purchase date, provided the product is unused and in its original packaging.
  • To initiate a return, please contact us at [email address] with your order number and reason for return. We will provide you with further instructions.
  • Refunds will be issued to the original payment method within [number] business days after we receive and inspect the returned product.

6. Product Availability and Descriptions:

  • We strive to ensure that all products listed on our website are available for purchase. However, availability is subject to change without notice.
  • We make every effort to accurately describe our products, including their features, specifications, and images. However, we cannot guarantee that all product descriptions are entirely accurate, complete, or current.

7. Intellectual Property:

  • All content on our Shopify store, including text, graphics, logos, images, and product descriptions, is the property of GTVPRODUCTS.COM and protected by copyright laws.
  • You may not reproduce, distribute, or use any content from our website without our prior written consent.

8. Governing Law and Jurisdiction:

  • These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from or related to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Dubai.

9. Amendments:

  • We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.
  • It is your responsibility to review these terms and conditions periodically for any updates or changes.

10. Contact Us:

  • If you have any questions or concerns about these terms and conditions, please contact us at gtvproducts@hotmai.com